Objective:

Senior Manager , driving organizational excellence, resulting in superior customer service, inspired employees, innovation, streamlined operations and  cost savings.

Executive Summary:

Starting with the United States Army, known for excellence in Start Up, Program and Operations Management, within direct client facing roles as a highly visible, autonomous Leader with diverse competencies spanning multi-unit, Personnel Management, Contracts, Administrative Services, Logistics, Finance and Vendor Management, resulting in seamless, quantifiable results, within and/or below budget, excellent programmatic reviews, unanticipated revenue and multiple awards . Outstanding reputation for sound analysis, tactical, strategic and creative decision making in challenging and ambiguous environments. Non-negotiable ethical standards; honest and open communicator.

Leadership Key Competencies:

 

·   Quality driven:  PPNC, TQM and ISO encompassing a career over 25 years.

·   Strong analytical capabilities resulting in fiscal, contractual, operational risk mitigation.

·   Recruiting, interviewing, hiring, employee development, performance management, succession planning, disciplinary action and termination authorities for over 25 years. No litigation, grievance or strike history having hired approximately 400 people during career.

·   Expert in building high performance teams comprised of Managers, Leads, Supervisors, hourly, exempt, and Union employees. Highest number of direct reports: 120 Full time employees.

·   Up and down scaling/streamlining organizations, cost containment, change management.

·   NASA recognized Environmental Health and Safety Program. Excellent grades from OSHA and NASA-near zero accident/incident rate exceeding 25 years of career history.

·   Workplace Harassment / Hostile environment- employee training, investigations, mediation.

·   California Labor Law. Responding to EDD and Lawyers for employee termination, where outcomes to the company were favorable.

Contract Management, and Negotiations Key Competencies:

 

·   Expertise in drafting, reviewing, bidding, negotiating and executing upon government,  commercial  Prime and, subcontracts; MSA, SLA, MOU, NDA, SOW, MODS, RFP, RFI, RFQ, CARS, SOP’s, scope creep, teaming agreements, strategic alliance for FFP, CPAF T&M, TO Based and hybrids, and Collective Bargaining Agreements resulting in no litigation and win-win outcomes; often at or below cost. Agreements ranged from 60M to 500M.

Operations Management Key Competencies:

·   3PL Logistics as well as  planning, managing, executing upon Emergency and large scale operations working/collaborating with Federal Agencies (DOD, NASA, FEMA, Police and Fire) and lessons learned/recovery involving 2000 people for natural disasters, and military training..

·   Short and long range logistical planning involving multiple entities and departments resulting in safe and seamless large scale operations .

SUMMARY OF EXPERIENCE:

Government Contracting Consultant 2015-Present:

Verifiable, self-generated and referral based US clients, providing consulting services in bidding NASA, Administrative, Finance and Logistics Contracts as an interim measure while seeking full time employment.  Client capability enhancement by gathering, validating , providing intelligence; technical consultation, recommending bid/no bid, strategic alliance analysis and recommendation in aiding toward competitive advantage. Authorship and/or editing of technical proposal volumes.

Principal Program Manager, Al-Razaq Computing Services, NASA Ames Research Center 2012-2015

Hired as the “Fix It Person” accountable to multiple stakeholders, with full authority to commit, responsible for overall cost, schedule and technical performance of the Firm Fixed Price/IDIQ Financial Support Services Contract, valued over 40M for the NASA Ames Research Center. Formulated and enforced work standards and policies, providing Executive  Leadership to a team of 60 exempt and  non-exempt employees. Projects and programs supported that can be Googled: SOPHIA, LADEE, KEPLER

·   Re-structured the organization , streamlined processes, managed risk to meet and exceed deliverables that resulted in contract compliance, eliminating redundant processes and ensuring technically sound employees and performance. Up and downscaled employees and operations to meet changing requirements with no impact to services.

·   Exceeded customer expectations by quickly overcoming significant inherited and ongoing technical, personnel and operational challenges.

·   Relationship management resulting in unanticipated recurring revenue of  $400,000.00 per year.

·   NASA Award recipient for outstanding teamwork and multiple high level awards for staff for technical competence and exceeding expectations.

·   Very good CPARS for Program Management-no contract deductions.

·   Transitioned and closed the contract out at the end of contract period, with accolades from NASA for expertise and professionalism.

Government Contracting Consultant- 2007-2012

 

Verifiable, self-generated and referral based US clients, providing consulting services in bidding NASA, Department of Defense, Department of Transportation, Administrative, Finance and Logistics Contracts Client capability enhancement by gathering, validating , providing intelligence; technical consultation, recommending bid/no bid, strategic alliance analysis and recommendation . Authorship and/or editing of technical proposal volumes for a variety of contract vehicle types.

 Principal Program Manager, LeGacy Resource Corporation NASA Ames Research Center -2006-2007

 

Recognized by NASA in exceeding in the start-up and management of this newly awarded , CPAF Program, valued over 30M for the Agency-Wide Contract Close Out Services Contract, spanning nine NASA Centers. Responsible for leading a team of over 40 geographically dispersed employees , managing relationships with multiple stakeholders, accountable for overall cost, schedule and technical performance . Formulated and enforced work standards to meet contractual obligations. Within 28 days expertly transitioned and maintained business continuity with no interruption to services. Contract Close Out activities spanned every contract, patent and grant held by each NASA Center. 

 

·   Award Fee obtained no deducts; excellent reviews from the 9 NASA Centers in technical performance, employee development and customer relations.

·   Contributed value add to NASA resulting in streamlined processes, overcoming legal and technical hurdles, closing out defunct contracts and properly identifying patent holders that remained on the books beyond acceptable terms.

·   Recommended and  utilized technology to gain efficiency resulting in quicker processing time, elimination of redundancies and more accurate collection and dissemination/sharing of data.

 

Operations Manager- Axium International For Cisco Systems Inc, San Jose,  2005-2006

 

Within three weeks of Program award, successfully hired a core team of eight for a start-up program chartered to support Cisco’s Vendor Management Office (VMO), Customer Advocacy Group-United States IT Theater, India Partners, Finance and Cisco’s Legal Departments. Developed and executed communication strategy, policy, training programs for approximately 500 Cisco’s Program Managers focusing on full scope, sustainable IT Statements of Work, MOU’s and mods which mitigated risk, reduced cost; narrowing and identifying preferred vendors and terminating contracts for cause that affected approximately 500 Cisco vendors. Recognition from Cisco VMO, Legal and Program Managers for program start up and technical excellence.

·   Exceeded expectations in vendor cost reduction first month  through rigorous analysis of renewal agreements, directly negotiating $293,507.00 of savings for two renewals . Overall team savings over 1M for renewal agreements the first two months.

·   Within first month, terminated a multi-million dollar contract for failure to perform, leaving the vendor with no legal recourse; saving Cisco over 15 million dollars.

·   VMO qualification, vetting, on-off vendors  at or boarding, management and oversight, compliance, audit, scorecard of vendors  resulting in contractually compliant and below cost.

 

Varied Project Based work 2004-2004-Rockwell Collins, IAP World Services

 

Contract management against a repair/ production environment for a global customer base, supporting various military aircraft/pilot parts. SOP Development, Sub-contract re-negotiation with eight sub-contractors supporting the prime facilities contract at the NASA Ames Research Center.

 

 

 

Deputy Program Manager-Cube Corporation, NASA AMES Research Center, CA – 2000-2004

 

Successfully managed a 40M+ 3PL/Integrated Logistics Services Contract supporting the NASA Ames Research Center and two remote sites, responsible for the technical performance of  120  managerial, supervisory, union (two Locals) and exempt/non exempt full time employees. Services included Inventory Control, Administrative, Transportation & Motor-pool, HR, Store Stock, Equipment Inventory (80,0000 line items), Equipment Disposal, Water & Linen, Mailroom, Shipping/Receiving, Moving Services, Purchasing & Procurement/JIT, Warehousing & Storage, Industrial Property, Real Property, HAZMAT.

·   Seamless large scale logistical planning, implementation and deconstruction of public events, specifically, NASA Open House, Moffett Field Air Show, joint Military/FEMA and Emergency and Disaster response.

·   Accountable for program audits with OSHA, NASA Headquarters, DCAA, GSA, resulting in passing/exceeding grades, with no remedial actions required.

·   Up and Downscaled people and functions in response to budget fluctuation with no impact to delivery of services for reduction in force.

·   Relationship management resulting in 5M (recurring) worth of services as unanticipated  revenue.

·   No contract deductions within any of the business units.

·   Development and implementation of cross training programs within a labor management environment (Union) and exempt/non-exempt  personnel resulting in more efficient operations.

·   Recommended and  utilized technology to gain efficiency resulting in quicker processing time, elimination of redundancies and more accurate collection and dissemination/sharing of data.

 

 

Tools:

 

MS Suite, Outlook, MDM, Salesforce.com, WAWF, over 14 proprietary systems. Expertise in quickly analyzing database functionality and working with IT to streamline and customize for efficiency. Adept at learning new databases.

AWARDS:

Multiple and various team and individual awards from NASA Customers throughout the course of my career for technical excellence, cost savings, innovation, going the extra mile, partnership and collaboration. Prime contributor to George M.  Lowe award.

Veteran Status:

Honorably discharged US Army Veteran- Headquarters, 66^th Military Intelligence Group-Top Secret/SBI (currently inactive) within Communications and Electronics. Ability to obtain any clearance level. Passed background investigation in 2015.

 

 

Impeccable Customer, employee and Management References upon request.

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